{"id":5637,"date":"2022-12-07T20:47:30","date_gmt":"2022-12-07T20:47:30","guid":{"rendered":"https:\/\/www.ast-inc.com\/?p=5637"},"modified":"2022-12-08T16:53:30","modified_gmt":"2022-12-08T16:53:30","slug":"new-customer-care-announcement","status":"publish","type":"post","link":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/","title":{"rendered":"AST Introduces New Customer Care Team Members"},"content":{"rendered":"\n<p>AST is pleased to introduce you to two new members of our Customer Care team. Matt Taylor (right) will serve as Customer Care Manager, and Antonio Bobbitt (middle) joins AST as Project Coordinator. In addition, after 2 years on AST\u2019s controls technician team, Thomas Beebe (left) has been promoted to Customer Care Engineer.<\/p>\n\n\n\n<p><strong>Matt Taylor<\/strong> joins AST with 25+ years of technology-related experience focused on supporting service management teams, as well as their technical and managed service operations. Matt\u2019s broad base of experience encompasses sales, consulting, technical, contract negotiations, and leadership roles. Prior to coming to AST, Matt held roles as an Executive Services Manager, Director, and Manager for companies like NCR,  Siemens, and Day Wireless Systems. Outside of work, Matt enjoys golfing and camping.<\/p>\n\n\n\n<p><strong>Antonio Bobbitt<\/strong> has a professional background in Account Management and Project Management emphasizing Technical Support, Continuous Improvement, and Supply Chain. He is at his best when working with a team to visualize and produce results toward a common goal. When he is not working, Antonio enjoys video games, seeing live music, hiking, playing baseball, and cooking.<\/p>\n\n\n\n<p><strong>Thomas Beebe <\/strong>begins his new role as a Customer Care Engineer after working as a controls technician at AST for the last two years while he finished earning his degree in Manufacturing and Mechatronics from Clover Park Technical College in nearby Lakewood, WA. When Thomas isn\u2019t tinkering with machines and learning how things work, he enjoys rock climbing and is certified in SCUBA diving.&nbsp;<\/p>\n\n\n\n<p>Together, AST\u2019s Customer Care team will continue providing a high level of support to AST\u2019s customers while continuing to enhance AST\u2019s aftermarket service offerings. \u201cI am excited about the growth of AST\u2019s Customer Care team and our increasing capacity to serve AST\u2019s growing customer base,\u201d said Steven Ng, Chief Technology Officer at AST. \u201cAll three members of AST\u2019s Customer Care team, as well as the other engineers, technicians, and project managers serving AST\u2019s customers, bring a great deal of experience and passion to the team, and I look forward to continuing to offer top-notch support for our customers.\u201d<\/p>\n\n\n\n<p>Please join us in offering a warm welcome and congratulations to Matt, Antonio, and Thomas.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AST is pleased to introduce you to two new members of our Customer Care team. Matt Taylor (right) will serve as Customer Care Manager, and Antonio Bobbitt (middle) joins AST as Project Coordinator. In addition, after 2 years on AST\u2019s controls technician team, Thomas Beebe (left) has been promoted to Customer Care Engineer. Matt Taylor [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":5638,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[193],"tags":[],"class_list":["post-5637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AST Introduces New Customer Care Team Members AST, Inc.<\/title>\n<meta name=\"description\" content=\"AST is pleased to introduce you to Matt Taylor (right), and Antonio Bobbitt (left) joins AST, In addition, Thomas Beebe has been promoted to Customer Care Engineer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AST Introduces New Customer Care Team Members AST, Inc.\" \/>\n<meta property=\"og:description\" content=\"AST is pleased to introduce you to Matt Taylor (right), and Antonio Bobbitt (left) joins AST, In addition, Thomas Beebe has been promoted to Customer Care Engineer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/\" \/>\n<meta property=\"og:site_name\" content=\"AST, Inc.\" \/>\n<meta property=\"article:published_time\" content=\"2022-12-07T20:47:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-08T16:53:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"775\" \/>\n\t<meta property=\"og:image:height\" content=\"650\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Brittany Hoff\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/\"},\"author\":{\"name\":\"Brittany Hoff\",\"@id\":\"https:\/\/www.ast-inc.com\/#\/schema\/person\/f61b2c3b0f104fbaa3beff6fd02a6e01\"},\"headline\":\"AST Introduces New Customer Care Team Members\",\"datePublished\":\"2022-12-07T20:47:30+00:00\",\"dateModified\":\"2022-12-08T16:53:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/\"},\"wordCount\":374,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.ast-inc.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/\",\"url\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/\",\"name\":\"AST Introduces New Customer Care Team Members AST, Inc.\",\"isPartOf\":{\"@id\":\"https:\/\/www.ast-inc.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg\",\"datePublished\":\"2022-12-07T20:47:30+00:00\",\"dateModified\":\"2022-12-08T16:53:30+00:00\",\"description\":\"AST is pleased to introduce you to Matt Taylor (right), and Antonio Bobbitt (left) joins AST, In addition, Thomas Beebe has been promoted to Customer Care Engineer.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#primaryimage\",\"url\":\"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg\",\"contentUrl\":\"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg\",\"width\":775,\"height\":650},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ast-inc.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AST Introduces New Customer Care Team Members\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ast-inc.com\/#website\",\"url\":\"https:\/\/www.ast-inc.com\/\",\"name\":\"AST, Inc.\",\"description\":\"Industrial equipment supplier\",\"publisher\":{\"@id\":\"https:\/\/www.ast-inc.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ast-inc.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.ast-inc.com\/#organization\",\"name\":\"AST\",\"alternateName\":\"AST\",\"url\":\"https:\/\/www.ast-inc.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ast-inc.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2021\/11\/AST-Logo-Hi-Res.png\",\"contentUrl\":\"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2021\/11\/AST-Logo-Hi-Res.png\",\"width\":2622,\"height\":952,\"caption\":\"AST\"},\"image\":{\"@id\":\"https:\/\/www.ast-inc.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ast-inc.com\/#\/schema\/person\/f61b2c3b0f104fbaa3beff6fd02a6e01\",\"name\":\"Brittany Hoff\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ast-inc.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d8c2ba5152a644c663e1945425d70d334368caed6a3ce113f5dae3420ca9b099?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d8c2ba5152a644c663e1945425d70d334368caed6a3ce113f5dae3420ca9b099?s=96&d=mm&r=g\",\"caption\":\"Brittany Hoff\"},\"url\":\"https:\/\/www.ast-inc.com\/author\/bhoff\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"AST Introduces New Customer Care Team Members AST, Inc.","description":"AST is pleased to introduce you to Matt Taylor (right), and Antonio Bobbitt (left) joins AST, In addition, Thomas Beebe has been promoted to Customer Care Engineer.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/","og_locale":"en_US","og_type":"article","og_title":"AST Introduces New Customer Care Team Members AST, Inc.","og_description":"AST is pleased to introduce you to Matt Taylor (right), and Antonio Bobbitt (left) joins AST, In addition, Thomas Beebe has been promoted to Customer Care Engineer.","og_url":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/","og_site_name":"AST, Inc.","article_published_time":"2022-12-07T20:47:30+00:00","article_modified_time":"2022-12-08T16:53:30+00:00","og_image":[{"width":775,"height":650,"url":"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg","type":"image\/jpeg"}],"author":"Brittany Hoff","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#article","isPartOf":{"@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/"},"author":{"name":"Brittany Hoff","@id":"https:\/\/www.ast-inc.com\/#\/schema\/person\/f61b2c3b0f104fbaa3beff6fd02a6e01"},"headline":"AST Introduces New Customer Care Team Members","datePublished":"2022-12-07T20:47:30+00:00","dateModified":"2022-12-08T16:53:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/"},"wordCount":374,"commentCount":0,"publisher":{"@id":"https:\/\/www.ast-inc.com\/#organization"},"image":{"@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/","url":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/","name":"AST Introduces New Customer Care Team Members AST, Inc.","isPartOf":{"@id":"https:\/\/www.ast-inc.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#primaryimage"},"image":{"@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg","datePublished":"2022-12-07T20:47:30+00:00","dateModified":"2022-12-08T16:53:30+00:00","description":"AST is pleased to introduce you to Matt Taylor (right), and Antonio Bobbitt (left) joins AST, In addition, Thomas Beebe has been promoted to Customer Care Engineer.","breadcrumb":{"@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#primaryimage","url":"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg","contentUrl":"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2022\/12\/AST-new-team-photos.jpg","width":775,"height":650},{"@type":"BreadcrumbList","@id":"https:\/\/www.ast-inc.com\/news\/new-customer-care-announcement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ast-inc.com\/"},{"@type":"ListItem","position":2,"name":"AST Introduces New Customer Care Team Members"}]},{"@type":"WebSite","@id":"https:\/\/www.ast-inc.com\/#website","url":"https:\/\/www.ast-inc.com\/","name":"AST, Inc.","description":"Industrial equipment supplier","publisher":{"@id":"https:\/\/www.ast-inc.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ast-inc.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.ast-inc.com\/#organization","name":"AST","alternateName":"AST","url":"https:\/\/www.ast-inc.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ast-inc.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2021\/11\/AST-Logo-Hi-Res.png","contentUrl":"https:\/\/www.ast-inc.com\/wp-content\/uploads\/2021\/11\/AST-Logo-Hi-Res.png","width":2622,"height":952,"caption":"AST"},"image":{"@id":"https:\/\/www.ast-inc.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.ast-inc.com\/#\/schema\/person\/f61b2c3b0f104fbaa3beff6fd02a6e01","name":"Brittany Hoff","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ast-inc.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d8c2ba5152a644c663e1945425d70d334368caed6a3ce113f5dae3420ca9b099?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d8c2ba5152a644c663e1945425d70d334368caed6a3ce113f5dae3420ca9b099?s=96&d=mm&r=g","caption":"Brittany Hoff"},"url":"https:\/\/www.ast-inc.com\/author\/bhoff\/"}]}},"_links":{"self":[{"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/posts\/5637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/comments?post=5637"}],"version-history":[{"count":0,"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/posts\/5637\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/media\/5638"}],"wp:attachment":[{"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/media?parent=5637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/categories?post=5637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ast-inc.com\/wp-json\/wp\/v2\/tags?post=5637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}